The global reference for hospitality.
A Munich-founded hospitality technology company that turns guest reviews and survey responses into reputation-management tools, performance insights and service-improvement signals.
The Story
Origin
Founded in 2008 by Benjamin Jost and Jakob Riegger to make online feedback more useful to hospitality businesses.
Philosophy
Treat guest feedback as operational intelligence rather than merely a public score.
Why Important
Demonstrates how reputation data can inform both hotel marketing and day-to-day service management.
Differentiation
Combines review aggregation, semantic analysis and feedback workflows within a hospitality-focused platform.
Guest Experience
Guests contribute through reviews and surveys, while hotel teams use the resulting insights to identify problems and improve service.
Design Philosophy
Structure large volumes of written feedback into themes, sentiment and comparable performance indicators.
Design & Architecture
Design Language
Analytics-led dashboards and structured feedback reporting.
Gallery · 14 photos
Watch · Reviews & Tours
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